Category Archives: housing demystified

Housing Demystified Chapter 3: Affordable Housing in Vermont

Chapter 1: The Crunch:

What do we mean when we say “Vermont has a housing crisis?”

Chapter 2: Emergency housing:

Resources for people who are homeless (including unsafely housed ) or at risk of becoming homeless

Chapter 3: What is affordable housing:

-What options are there for people who need help paying for their housing, but are not currently homeless?

Chapter 4- Avenues for Advocacy

– What can you do about the affordable housing shortage?

Affordable rental housing (public housing), housing subsidies, mobile homes and homeownership programs. 

When we talk about affordable housing, there is often confusion by what we mean. As we covered in Chapter 2 of Housing Demystified, people unfamiliar to the housing advocacy landscape may have some confusion about the difference between emergency housing options – such as shelters – and subsidized housing options, which offer more permanent, subsidized housing solutions. The important thing to remember as you read along is that affordable housing, like emergency housing, can look and be a lot of different things.

What is “affordable housing”?

ffordable housing is generally defined as housing where the resident is paying 30% or less of their household income on housing costs, but even this “rule” is not hard and fast. Most often when we talk about affordable housing, we are referring to subsidized rental housing. But affordable housing may also be “naturally occurring,” or developed privately without federal or state assistance. We will be focusing on intentionally developed affordable housing for this chapter.Some people use “subsidies,” or financial help, to assist in paying their rent. Subsidies can be attached to a particular building, so the “rental unit” or apartment is “subsidized” (project-based vouchers). Housing subsidies may be given to a tenant so that the tenant may use it for a rental of their choice (as is the case with a Housing Choice Voucher). Below we will cover both subsidized rental housing and tenant-based subsidies.

Types of Affordable Housing

Nonprofit Housing Providers: These are nonprofit organizations across Vermont that receive a variety of funding sources – private and public – which allows them to partner with housing developers to create housing*. Many of these programs provide both rental housing and homeownership programs. Almost all affordable housing providers have a significant waitlist, so would not be a place to go if you are currently in a housing crisis. While the map below includes some of the larger housing nonprofits and the regions they serve, you can access a searchable list of all the affordable housing options in Vermont at HousingData.org

*Some affordable housing providers also develop housing. Affordable housing development is complex, almost always is built with multiple funding streams, and are often partnerships between two or more developers and/or funders

  • Eligibility to live in affordable rental housing is determined by income, and affordable housing providers may have different requirements for eligibility.
  • Even within the the category of non-profit affordable rental housing, there are different kinds of housing providers
    • Vermont hosts a few housing trusts, such as Champlain Housing Trust and Windham and Windsor Housing Trust (among others). Housing trust funds are established sources of funding for affordable housing construction created by governments in the United States. Housing developed by housing trusts are permanently affordable.
    • Some affordable housing providers have specialized programs. Of course, there are affordable senior housing providers like Cathedral Square, housing programs for veterans, housing for people in recovery, and for folks with mobility impairments.
    • Even within senior housing, there are options:
      • Independent Living means that while a person may need to live in a community catered to their specialized needs -such as with other people who are 55 and older, or with other people who have assistive devices to move through the world (like wheelchairs, ventilators, or hearing aids), or with other people who have unique mental or emotional needs- they can meet their basic needs on their own. Independent Living facilities mean just that- each renter can choose when they have their meals, how they schedule their day, when they leave and return to their home. They are also responsible for their basic needs, such as keeping their apartment tidy, removing their garbage, preparing their own meals if they aren’t attending group meals, and arranging their own transportation to appointments.
      • Assisted Living describes housing where the resident needs more intensive care, oversight and support. Assisted living facilities can provide nursing care, housekeeping, and prepared meals as needed. Assisted Living housing is more structured than Independent Living, and may have a more rigidity in how a tenant schedules their day.
      • Memory Care facilities are a form of residential long-term care that provides intensive, specialized care for people with memory issues. Communities typically feature secure environments where staff can closely monitor the health of the residents.

Housing subsidies – such as the Housing Choice Voucher (otherwise known as Section 8 Voucher), and more recently the Cares Voucher Program- provide financial support for rental housing that the tenant can choose themselves, providing the rent falls within individual program guidelines and meets housing quality standards. Tenants with housing subsidies can rent from private or non-profit landlords. Most often, one would apply for housing subsidies through their local housing authority or Vermont State Housing Authority. 

  • Vermont Legal Aid has an in-depth, “plain language” description of how housing subsidies work here.
  • It is important to note that in Vermont, our state Fair Housing Protected Classes includes receipt of public assistance. This means that in Vermont, it is illegal to discriminate against folks because they are using a housing subsidy, including Housing Choice Vouchers (or Section 8), to afford their living expenses.

Public Housing Authorities (or PHA) are a form of affordable rental housing, sometimes referred to as “public housing” because they are financed by public fundingVermont has 8 regional Housing Authorities in Barre, Bennington, Brattleboro, Burlington, Montpelier, Rutland, Springfield, and Winooski, and one state housing authority. Housing Authorities provide affordable rental housing and Housing Choice (or Section 8) vouchers. Housing Authorities also provide project-based housing vouchers, or vouchers that are tied to specific properties.

How to Get Affordable Housing

Remember, if you or someone you know is at risk of losing housing now, contact your local Community Action Agency (Chapter 2 of Housing Demystified covers Community Action Agencies) or call 2-1-1 after hours or on the weekends

  • Do you already have a  housing agency or a site in mind you would like to work with? Reach out directly to that housing agency to ask about their availability and the length of their waitlist.  Almost all housing agencies have waitlists, so it’s best to apply to several options if your housing needs may become urgent in the near future. 
  • To find affordable rental housing, go to HousingData.org – select the region you are looking for, and on the side column you can select any needs you have for your housing. 
  • Once you have a few options selected, check to see if you meet the eligibility guidelines. You can check to see if you meet their Income Limits by using this HUD Income Limit Checker.  For properties with waitlists, call and ask to get on the waitlist, and ask how long they think it may be (they cannot know for sure). You should also ask if they know of availability at other properties.
  • Many affordable housing sites accept this Common Rental Application. If you are applying to more than one property, it may be helpful to have a few copies filled out in advance.

If you are facing barriers to finding housing, such as a past eviction, no landlord reference, or overcoming a criminal record, CVOEO’s Vermont Tenants’ Finding Housing Class goes over how to navigate these conversations and how to conduct an organized housing search.

Many people face barriers applying for affordable housing

The Finding Housing class may help navigate barriers to finding housing, but you don’t actually walk away from the class with housing options. Housing is limited and hard to find.

You may also notice it’s challenging to find affordable housing in Vermont if you aren’t able to do the following:

  • Speak English
  • Access to the internet, a computer, or a printer
  • Have a phone
  • Have a mailing address
  • Understand and navigate complex eligibility requirements and be an expert at their own income sources (for some people, that can be from a variety of subsidies which may or may not count toward income, including SSI, 3Squares, unemployment, ReachUp, and more)
  • Have the bandwidth to keep track of multiple housing opportunities
  • Understand rights under Fair Housing and Landlord-Tenant Law, and the confidence to enforce them

Still, having access to all those things does not ensure one’s access to housing.  We are in a tight housing market. That means that the people who already face high barriers to housing access and who have historically been denied equal access to housing opportunities have an even harder time getting the housing they need.

Need help finding housing?

So what do you do if you need help looking for housing? It depends on what barriers, or challenges, make it hard to apply for housing. If you have a caseworker, you can ask them what assistance they can offer in your housing search. You can also call 211 to ask what your best option might be. (211 can direct you to other resources as well, such as food, fuel assistance, transportation and more!)

  • Translation Services: Many housing providers offer translation and HUD requires that programs receiving federal funds provide “meaningful access” to Limited English Proficient (LEP) persons. In other words, if you or someone you know needs assistance understanding English to find and apply for housing, housing providers receiving federal funds should be able to offer extra support. And it doesn’t hurt to ask!
  • Disability: Vermont Center for Independent Living (VCIL) can help Vermonters with disabilities access housing, including offering housing support. Remember, disability can be broadly defined an mean a lot of different things. If the ways you think, communicate, process information or move substantially limits your “major life activities,” you should consider accessing resources through VCIL. Major life activities can include accessing housing, job opportunities, and getting meals.
  • Aging: We all age! And as we age, our abilities and needs change. Deciding when you need housing support and what that could look like can be hard. Our seniors came of age with different technologies than the ones we rely on today. Fortunately, Age Well Vermont has a hotline for seniors that you can call to talk about your options. You can call 800 642 5119.
  • Flight from domestic violence: Domestic Violence (DV) Organizations across Vermont support people fleeing domestic violence through their emergency hotlines, emergency housing programs, and assist program participants find stability through assisting with housing applications, cell phone access, clothing donation services, transportation access, legal services and more. 
    • We talked about Domestic Violence organizations as part of our coverage of Emergency Housing in Chapter 2.  
    • The Vermont Network lists DV organizations by county. 
    • In Vermont, the Fair Housing Act (briefly overviewed in Housing Demystified Chapter 1) includes protections for survivors of abuse, sexual assault, or stalking
    • The Violence Against Women Act (VAWA) also offers additional support and protections to survivors of domestic violence. The Violence Against Women Act (VAWA) is a federal law that, in part, provides housing protections for people applying for or living in units subsidized by the federal government and who have experienced domestic violence, dating violence, sexual assault, or stalking, to help keep them safe and reduce their likelihood of experiencing homelessness. Under VAWA, someone who has experienced domestic violence, dating violence, sexual assault, and/or stalking:
      • Cannot be denied admission to or assistance under a HUD-subsidized or assisted unit or program because of the VAWA violence/abuse committed against them.
      • Cannot be evicted from a HUD-subsidized unit nor have their assistance terminated because of the VAWA violence/abuse committed against them.
      • Cannot be denied admission, evicted, or have their assistance terminated for reasons related to the VAWA violence/abuse, such as having an eviction record, criminal history, or bad credit history.
      • Must have the option to stay in their HUD-subsidized housing, even if there has been criminal activity directly related to the VAWA violence/abuse.
      • Can request an emergency transfer from the housing provider for safety reasons related to the VAWA violence/abuse committed against them.
      • Must be allowed to move with continued assistance, if the survivor has a Section 8 Housing Choice Voucher.
      • For more information on VAWA Housing Rights and to access the  Self-certification form (Form HUD-5382), visit here.
    • Remember, anyone can experience domestic violence. DV is a pattern of violence or intimidating behaviors that someone uses to have power and control over an intimate partner. Domestic violence includes physical violence, but also can be emotional, financial or sexual abuse. If you or someone you know is facing unstable housing because of unsafe behaviors of their partner, reach out to one of these organizations.
  • To that end, most emergency housing programs provide assistance and case management to help people shift into stable housing. Of course, as we covered in Chapter 2, to access those resources, most often you must meet HUD’s definition of homeless or at risk of homelessness. That means there is a large population of people who either cannot access those resources without falling into a more precarious situation than they are already in, or they cannot access those resources because of the stigma associated with the term “homeless.”

Affordable Homeownership

Vermont has various not-for-profit groups that help guide prospective homebuyers through the homeownership process. These groups provide classes and educational support on topics like home purchase budgeting, foreclosure prevention and mobile home repair.

NeighborWorks Alliance of Vermont

For the most part, these groups are a part of the NeighborWorks Alliance of Vermont. NeighborWorks is a national organization that provides resources, trainings, and networking to Vermont’s five regional homeownership organizations. You will notice that some of the same affordable rental housing providers also provide home ownership assistance, but not all do. Some offer special programs to support people traditionally excluded from housing opportunities, such as Champlain Housing Trust’s Home Ownership Equity Program for Black, Indigenous and People of Color (BIPOC), and Vermont Housing and Finance Agency (VHFA)’s First Generation Homebuyer Program.

Statewide Homeownership Programs

There are several organizations serving the full state of Vermont which offer home buying support.

  • Vermont Housing and Finance Agency (VHFA): Vermont Housing and Finance Agency, or VHFA, provides homebuyer programs, including down payment and closing cost assistance. VHFA works with individuals and banks to help people within a certain income bracket purchase their home with fixed interests rates and sometimes down payment assistance. They have several unique mortgage loan programs targeting specific potential home buyers. Prospective home buyers access these programs through one of the banks that VHFA partners with.
  • U.S. Department of Agriculture Rural Housing (USDA): The U.S. Department of Agriculture Rural Housing program of Vermont also provides homebuyer programs, but specifically in rural communities. Rural communities can have unique needs that make affordable housing challenging. For instance, mobile home communities often grant residents the comfort of home ownership, but residents most often are renting the land their home is on, which can make their needs often overlooked when it comes to state housing policies. Rural communities often lack the infrastructure to support housing development, such as sewer systems, and may have limited access to Wi-Fi and cellular service. These barriers are things to consider when we participate in housing advocacy. Tune in for Chapter 4
  • Green Mountain Habitat for Humanity serves Lamoille, Chittenden, Franklin and Grand Isle counties. Habitat for Humanity is an organization people are often most familiar with when we talk about affordable home ownership. That is in part because it is a international organization, and there are fulfilling opportunities to volunteer in the home construction process. But Habitat for Humanity also has a unique housing model in that the people who participate in the Habitat program are asked to participate in building the house. This is referred to as sweat equity. Habitat homebuyers help build their own homes alongside volunteers and pay an affordable mortgage. Despite its name recognition and innovative model, the Green Mountain Habitat for Humanity has a limited scope of work. In 2023, the Green Mountain Habitat for Humanity has 7 projects planned, 5 single family homes and two duplexes.

Affordable Housing Funding

Affordable Housing can have very complex funding structures. The way a housing provider is funded will determine what the housing requirements are for the renter or buyer– that is a part of why affordable housing can have such complicated rules around eligibility. Affordable housing and homeownership programs can be funded by Federal, State, and private funding sources. Nowadays, most affordable housing is developed with a mix of all three.

This brings us to the next piece of the affordable housing landscape- affordable housing funders. As you can see from the chart above, our Vermont housing financiers can be designating funding from Federal, State, or private pots of money.

Vermont’s main affordable housing funding nonprofits are Vermont Housing and Conservation Board, Evernorth Housing, and Vermont Housing and Finance Agency.

  • Vermont Housing and Conservation Board (VHCB): The Vermont Housing and Conservation board is a unique and powerful resource we have here in Vermont. It was established in the 80’s in a direct response to the ways much-needed housing development was often pitted against land and historical preservation. The Vermont Housing and Conservation Trust Fund Act was enacted in June 1987 with the dual goals of creating affordable housing for Vermonters, and conserving and protecting Vermont’s agricultural land, forestland, historic properties, important natural areas, and recreational lands are of primary importance to the economic vitality and quality of life of the State. VHCB continues to allocate State and Federal funds to nonprofits, towns and co-ops.
  • Evernorth Housing: Formerly Housing Vermont, Evernorth Housing now serves communities in New Hampshire and Maine as well as Vermont. Evernorth brings together experienced professional staff to raise capital, invest in and build affordable housing, strengthen the economy, and improve the environment through energy efficiency. They work with community banks and large financial institutions to raise money to finance affordable housing. Here in Vermont, you’ll notice Evernorth often works with our regional affordable housing providers, listed in the section above.
  • Vermont Housing and Finance Agency (VHFA): Established by the state legislature in 1974, VHFA promotes affordable housing opportunities for Vermonters. Each state has a Housing Finance Agency. In addition to their home ownership programs, VHFA administers the Federal Low Income Housing Tax Credit Program (a Federal funding source) and the State Affordable Housing Tax Credit Program (revenue raised through the IRS). VHFA also provides financing, development and management support, subsidy administration and tax credits for approximately 8,800 affordable apartments statewide.

In addition, the USDA department of Rural Development, the Vermont State Housing Authority, and the Department of Housing and Community Development are state agencies responsible for allocated federal money.

In some cases, such as Vermont State Housing Authority, Rural Development, and Agency of Human Services, a tenant may receive a subsidy directly from an organization that finances the development of affordable housing. But in most cases, a tenant or potential homebuyer works with either their regional affordable rental housing provider or their regional home ownership center. Now that we have shared an overview of affordable housing, here is the Vermont Housing Resource Chart, last published by the Vermont State Housing Authority in 2019  (click for details). It’s complex!

Three points of note: Notice the second column lists population served. This describes the specifications of who the housing is served.

Income guidelines: As we now know, income guidelines can be specific, can change over the years, and are often govern by the sources of funding the housing provider receives.

Portability: Recall that some housing subsidies can be travel with the tenant, and some are site-specific, meaning they stay with a unit of a building. In this column, you can see where these vouchers can be used or if they stay with a unit.

Next Up: Housing Advocacy

Affordable housing is complicated! But having a basic understanding of our affordable housing system is important to do the advocacy we urgently need. Don’t get discouraged if this is a lot to take in- it is for everyone, and many of us become more familiar with our regional infrastructure as we engage with our affordable housing network over time.

Stay tuned for the final chapter of Housing Demystified, Chapter 4, to be published this winter, 2023.

Affordable housing is complicated! But having a basic understanding of our affordable housing system is important to do the advocacy we urgently need. Don’t get discouraged if this is a lot to take in- it is for everyone, and many of us become more familiar with our regional infrastructure as we engage with our affordable housing network over time.

Stay tuned for the final chapter of Housing Demystified, Chapter 4, to be published at the end of Summer 2023.

Housing Demystified Chapter 2: Emergency Housing

Chapter 1: The Crunch:

What do we mean when we say “Vermont has a housing crisis?”

Chapter 2: Emergency housing:

=> Resources for people who are experiencing homelessness (including unsafely housed ) or at risk of becoming homeless

Chapter 3: What is affordable housing?

-What options are there for people who need help paying for their housing, but are not currently homeless?

Chapter 4- Avenues for Advocacy

– What can you do about the affordable housing shortage?

Housing is a surprisingly complex topic. When we talk about housing and housing insecurity, we can be referring to different pieces of the housing landscape. For instance, an organization providing affordable housing is often distinct from an organization providing emergency shelter. But to connect to the proper resource, we need to first have a vocabulary for the different categories that exist within the field of housing advocacy and housing access. Generally, housing conversations fall into three categories:

  • Emergency Housing & Homelessness Assistance – Shelters, Community Action, General Assistance program
  • Affordable Housing– Affordable rental housing, housing subsidies, and first-time homeownership programs. 
  • Advocacy, Development and Finance– Regional, State, and Federal avenues for advocacy, organizations providing housing advocacy, housing financiers and housing developers

Equity, inclusion & housing choice:

When we talk about housing access, we need to approach each resource from the lens of Equity, Inclusion, and Housing Choice. In Chapter 1 we highlighted why housing choice is important, but recognized many are not able to access their right to equal opportunity and choice in securing housing. In particular, we need to recognize that BIPOC renters are often excluded from equal opportunity to housing due to historically racist housing policies, and present day biases which continue in our housing practices.

Before we cover the differences between these housing programs, an important reminder: If you currently need help finding housing or paying your rent, contact your local Economic Services Department (ESD)(The number for the Statewide ESD call center is 1-800-479-6151) or call 2-1-1 after hours or on the weekends

If you have received an eviction notice, seek assistance immediately with Vermont Legal Aid.

Emergency Housing & Homelessness Assistance – Shelters, Community Action, General Assistance program

Often when we hear about housing limitations, we hear about it from the lens of homelessness. For people currently without housing or who have received an unexpected termination of tenancy notice, we have emergency housing programs. A wide variety of organizations including state government, local government and non-profit organizations assist persons at risk of homelessness or currently experiencing homelessness. The type of assistance varies based on your unique circumstances. Assistance can include emergency sheltering for individuals or families, food, job training, and assistance specifically for homeless veterans or folks fleeing domestic violence.

In the world of housing emergencies, the services can be split into two general categories based on the following question:

Do you need an immediate place to stay tonight?

or

Are you looking to get or keep housing?

A note on language: 

Generally, to receive what we call “emergency housing” services, we say a person has to be “homeless.” HUD (the United States Department of Housing & Urban Development ) has a very specific definition of homelessness, divided into four categories.

  • Category 1, Literally Homeless: an individual who lacks a fixed, regular and adequate nighttime residence
  • Category 2, Imminent Risk of Homelessness: an individual or family who will imminently lose their primary nighttime residence. “Imminently” means very soon, in this case specifically within 14 days of applying for homeless assistance.
  • Category 3, Homeless under other Federal Statutes: This is a complicated category, which includes unaccompanied youth who are younger than 25, or families with children who do not otherwise qualify as homeless under this definition but who:
    • have not had a lease, ownership interest, or occupancy agreement in permanent housing during the 60 days before they submit an application for homelessness assistance. For instance, a verbal agreement within that 60 day window might make people in this category ineligible to receive homelessness assistance.
    • Have experienced “persistent housing instability.” Persistent housing instability is further defined as two or more moves within the 60 days leading up to the application for assistance.
    • And lastly, the person(s) must also be expected to continue in this unstable state for an extended period of time due to special needs or barriers to qualify for this category
  • Category 4, Fleeing/ Attempting to Flee Domestic Violence: Any person or family who is fleeing or trying to flee a domestic violence situation, without an alternative place to live or the resources to get alternative housing fits into this category.

We learned in Chapter 1 , while covering the Point In Time count, that folks without housing are more than the people in shelters, cars, and campers. There can be overcrowding situations, couch surfing, and other circumstances that may change suddenly for anyone. Living in a precarious or unsafe housing situation, for some, may be easier than identifying with the term “homeless,” and facing the stigma often associated with houselessness. For those of us who are advocates, we are charged with the responsibility to shed light on the shortage and inequities in our housing landscape, which bar people from their basic right to housing for no fault of their own. It is important to remember that houselessness and housing precarity can come up in a lot of different ways, and it can change from one day to the next.

Shelters

Shelters are temporary housing options for people with immediate housing needs. This list covers shelters across the state. Shelters can sometimes be specific in who they serve- for instance, some shelters are for children and family, and some provide housing for people fleeing domestic violence. Shelter availability can fill up quickly, so it’s important to call 211 if seeking shelter.

General Assistance/ Emergency Assistance Program

You might wonder how 11 shelters can house the 2,780 Vermonters who experienced “literal homelessness” during the Point in Time Count last year (2022). Short answer- they can’t! That is why we also have what’s called the “General Assistance Program” and the “Emergency Assistance Program.” Administered by the Economic Services Division (ESD) within the Department for Children and Families (DCF), the General Assistance Program (GA) is an emergency financial assistance program providing the basic necessities of life when those needs cannot be met by any other assistance program within DCF. These state programs essentially allow people without housing, and who meet specific, state-designated requirements, to access emergency, temporary housing through a motel-voucher program for participating motels.

The eligibility for these programs change with each legislative session, and generally fall into three categories: Vulnerable Population, Catastrophic, and Adverse Weather. But even these programs can fill up. You can check the Housing Capacity by region for the GA program on DCF’s Website here. On the day I wrote this blog- a weekday in February of 2023 – the capacity for most GA Emergency Housing is “none” with some regions listed as “extremely limited.” Folks without cars may have to travel long hours on buses to find a place to sleep that night. Some people’s only option is to find the closest thing to shelter that they can- beneath the eaves of a building, in their car, an enclosed ATM machine, a public bathroom.

Community Action Agencies

Community Action Agencies and other Homelessness Prevention Centers provide the much needed support for people at risk of houselessness or exiting homelessness. Vermont has 5 Community Action Agencies (including CVOEO, where we are located):

BROC - Community Action in Southwestern Vermont logo

BROC – Community Action in Southwestern Vermont
45 Union Street, Rutland, VT 05701
(802) 775-0878 • 1-800-717-2762

Capstone Community Action logo

Capstone Community Action
20 Gable Place, Barre, VT 05641
(802) 479-1053 • 1-800-639-1053

Champlain Valley Office of Economic Opportunity (CVOEO) logo

Champlain Valley Office of Economic Opportunity (CVOEO)
255 South Champlain Street, Burlington, VT  05402
(802) 862-2771 • 1-800-287-7971

Northeast Kingdom Community Action (NEKCA) logo

Northeast Kingdom Community Action (NEKCA)
10 Main Street, Newport, VT 05855-5110
(802) 334-7316 (Newport)
(802) 748-6040 (St. Johnsbury)

Southeastern Vermont Community Action (SEVCA) logo

Southeastern Vermont Community Action (SEVCA)
91 Buck Drive, Westminster, VT  05158
(802) 722-4575 • 1-800-464-9951


Community Action Agencies are a very important piece of Vermont’s resources for financial stability. Established through the Economic Opportunity Act of 1964 and financed by state and private funding, these agencies provide programs and serves to Vermonters with low or moderate income. Programs and services include financial stability (including classes on credit and budgeting and coaching of micro businesses), Head Start and services for parents, community advocacy programs (such as the Housing Advocacy Program and Voices against Violence), resources for food access and food security, energy assistance programs (such as crisis fuel assistance and weatherization services), and housing assistance.

On Housing Assistance & Community Action Agencies:

Community Action teams providing housing assistance – a critical part of Vermont’s housing support services- work with individuals and families who are homeless or at-risk of homelessness.  While housing insecurity can be complex, nuanced and deeply personal, to receive their services you must meet the federal definition of homelessness or at risk of homelessness. As we covered above, that definition is very specific and not very flexible. To access Community Action resources, you must be:

  • Literally Homeless
  • Imminent Risk of Homelessness
  • Homeless under other Federal statutes
  • Fleeing/ Attempting to Flee Domestic Violence
  • (described in greater detail here):

Importantly, Community Action Agencies do not provide emergency housing assistance. That is why we emphasize that people seeking emergency shelter contact your local Economic Services Department (ESD).  (The number for the Statewide ESD call center is 1-800-479-6151) or call 2-1-1 after hours or on the weekends

Housing navigation is available to help secure affordable housing and, if eligible, to provide assistance for security deposits, rental assistance or rental arrearage.

You can locate the community action agency that serves your community here:

Continuum of Care

What is a Continuum of Care?
A “CoC” consists of a partnership of service & resource providers, housing developers, state agencies, and others in the homelessness or low-income service system in a geographic region. This is a network of organizations, which work together to:

  • CoCs monitor and address housing and service gaps through proactive solutions;
  • Conduct an annual homeless count;
  • Coordinate efforts with the statewide planning body.

The Continuum of Care Program is a HUD program “designed to promote community wide commitment to the goal of ending homelessness.” HUD recognizes two Vermont CoCs, which provide  both planning initiatives to end homelessness, as well as funding to organizations working to end homeless.

Vermont Balance of State CoC: The Vermont Balance of State COC covers all of Vermont except Chittenden County. The two “applicants” to receive the CoC funds from HUD are the Vermont State Housing Authority and the Office of Economic Opportunity. The Vermont Coalition to End Homelessness (an organization we will talk about in greater detail in Chapter Four, as a part of our coverage on housing advocacy) is the “governing body” of the Balance of State CoC.

  • Underneath the umbrella of the Balance of State CoC are eleven local Continuum of Cares which serve the regions across Vermont, besides Chittenden County. These local CoCs do not provide funding. To learn more about CoC’s, you can visit the Vermont Coalition to End Homelessness’ website here

Chittenden County Homeless Alliance: Chittenden County has its own CoC, which is recognized by HUD, does provide funding, but is not overseen by the Balance of State CoC.  Chittenden County is served by the Chittenden County Homeless Alliance, also know as CCHA, “the Alliance,” and the Chittenden CoC.

  • Chittenden County has the greatest housing shortage, the lowest vacancy rate, and the easiest access to resources through its higher density city-centers as well as its more robust bus line. For some in our state, this may be perceived as a sign that Chittenden County has a greater homelessness problem than the rest of the state. The reality is that many people receiving homelessness assistance in Chittenden County come from rural communities. This unequal distribution of resources is part of the reason our lowest income community members, our most vulnerable community members, and those of our neighbors who have been denied the right to homeownership and wealth accumulation are not able to have choice in where they live. In Chapter 4, we will take a deeper dive in why our housing resources are not equally distributed, and what we can do to address it.

What if I have an urgent rental-housing question, but I am not homeless or at risk of houselessness?

For immediate questions about your tenancy, you can call the CVOEO Vermont Tenants statewide hotline at (802) 864-0099 (interpretation available on request – please leave a message with name, phone number and the language needed). For more information about tenant and fair housing rights and responsibilities, CVOEO’s Housing Advocacy Program has a host of resources, including free on-demand and drop-in workshops, printed and digital educational material, and can always refer callers to the appropriate resource if our services do not meet yur need. (Translated resources are available here)

These services are part of the Housing Advocacy Program of CVOEO. We will be sharing information about CVOEO’s Housing Advocacy Program, including Vermont Tenants, the Mobile Home Program, and the Fair Housing Project, in greater depth in Chapter 4 (link) of Housing Demystified. 

Emergency housing is a critical part of our state’s network of housing resources, but addressing our housing needs requires more than just emergency housing programs.

Tune in for Chapter 3 to learn more about affordable rental housing (public housing), housing subsidies, mobile homes and homeownership programs.